01206 593359 Head Office

01206 911670 Home Care

E-mail: info@maisoncare.co.uk |


About Maison Care

Maison Care (originally known as ‘Caring on a Small Scale’) was founded in 1990, is a specialist and residential provision for adults with autism and learning difficulties. Additional complex needs, health related needs and challenging behaviour supported.

We intend to empower individuals with the skills and independence to achieve the future they want. Maison Care now offer 28 beds in 4 care homes around the Colchester, Essex area.

Each of these units are staffed by an experienced and skilled team base including NVQ qualifications, Positive Behaviour support, The Learning Disability Qualification and soon to be enrolling on the ICE training scheme (Inclusive Communication in Essex).

Our person-centred plans of care and support are based on the assessed needs of each individual and promote the principles of an ‘ordinary life’, raising aspirations and the feeling of self worth.

Maison Care at a glance:

  • Founded in 1990
  • Over 28 beds
  • 6 Units
  • Over 100 dedicated staff
  • Behaviour Specialist
  • Positive Behavioural support
  • A therapeutic environment
  • Pathways to independence
  • Transition planning
  • Working in close partnership with families
  • Multi- disciplinary team work.
  • Access to local adovocy team
  • A very swift progression from assessment to admission
  • Evidence based practice
  • Working closely with outside professionals in creating a Care Package
  • 24hr manager on call system
  • Homecare Provider
  • Member of the Essex challenging behaviour forum.

Mr and Mrs Dias

Founders of Maison Care

Maison Care was founded in 1990 by Roy and Ruby Dias, they both were registered nurses in the learning disability and Mental Health field, that worked in large institutions in Colchester. They were both strongly against institutional care which was typical of that time whereby people with learning disabilities had a lack of freedom and were not able to exercise their rights.

They then decided to take the plunge and identified a need for better care and support, for individuals to live in a safe, loving and supportive home. With this in mind, they pioneered the idea of family-sized residential homes that enabled people with learning disabilities to receive individual support in a comfortable environment.

Saresta and Serenade was their first ever service, soon the demand for these homes and services developed further. They have now transformed the lives of over 30 people with learning disabilities across England. Although the name of the organisation may have changed through the years most recently in 2013 when we became simply 'Maison Care’ - the passion, belief and values that drive our work remains the same.

Roy and Ruby both shared a passion and belief that people with learning disabilities should lead ordinary lives and have the support they need to fulfil their potential.

They believe there is enthusiasm and energy throughout the homes , at all levels and they are driven to ensure that quality development is embedded into the ethos of Maison Care.

Samantha Kaur Dhillon

Director/ Service Manager/ Behaviour Practitioner

Samantha has worked for the company since 1997, she has over 17 years’ experience working with adults with learning disabilities and complex needs ( including autism ). She started her career as a support worker within residential care to managing one of our services ‘The Bungalow’ and now service manager/ behaviour practitioner. She has a wealth of experience in working with all service users at Maison Care.

Samantha also specialises in positive behaviour support , where she achieved this at the renowned awarding Tizard centre. Samantha takes the lead, in staff training, conducting all assessments for new referrals, working alongside multi- disciplinary team in creating successful transition plans, and supporting teams across the company in developing specific behaviour management plans.

Within Samantha’s role she ensures that’s her teams deliver high quality effective and outcome led service to all service users’. She is also responsible for the general overseeing of all Maison Care services.

Marlon Dias


Marlon has worked for Maison Care since 2002. He started his career as a support worker within our homes in which time he has built good relationships with our service users which he still maintains today. Marlon has also achieved a HNC in Business Management , and also has a wealth of experience working with people with learning disabilities and associated challenging behaviour.

Marlon is located at our head office, and assists in organising staff training, conduct quality monitoring via auditing all our services, oversees all maintenance of the homes, and takes the lead in setting up new services.

Rhiannon Dias

Director/ Accounts

Rhiannon has worked for Maison Care since 2010. Rhiannon is based in our head office and oversees our finances. She has over 12 years’ experience working within the finance sector. Rhiannon is committed to ensuring that our service users receive all their entitlements and their financial needs are met and safe guarded . She particularly enjoys the interaction with service users that her position allows.

Karon Bosher

Registered Manager for The Bungalow

Karon has worked for Maison care since 1997, beginning her career as a night support worker. In 1998 she joined the day team at Bromley Road and progressed to senior carer. In 2000 she was promoted to the position of manager.

In 2003 she moved to Saresta and Serenade where she spent 9 years as manager, building strong community links working closely with family and friends of the service users and she also completed the Registered managers award in 2009.

She has strong beliefs about the way care should be delivered and her values include promoting independence , social inclusion, empowerment and above all else safeguarding vulnerable people in a person centred way. These beliefs have come from working closely with service users and their families over many years.

Simon North

Registered Manager for Avalon

Simon has worked for Maison Care since 2020.





Hazel Thomson

Registered Manager for Saresta & Serenade

Hazel has worked for Maison Care since 2003, with extensive experience working with people with learning disabilities and complex needs. Her career commenced as support worker, and Hazel worked her way up the career ladder to Senior support worker, moving into the Deputy Manager role. In 2012, she became Registered Manager for Saresta and Sarenade. Hazel has a long-standing commitment to the organisation, which is reflected in her strong rapport with both service users and their families and over the years has built a strong and motivated team.

Hazel has recently completed her Level 5 Diploma in Leadership for Health and Social Care and Children and Young Peoples’ services. Hazel’s aim is to promote a positive organisational ethos of respect and dignity including taking a person-centred approach to care and zero tolerance of abuse.

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